Still worrying? We got your covered!
24/7 Customer Support
We have a team of live reps ready to help and answer any questions you have within a 24-hour time frame, 7 days a week. Find us at waisthoop2023@gmail.com
90 Days Return Promise
We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If the items are damaged upon delivery, we will issue a new one to you. please send us photo showing the items was damaged upon delivery.
To start a return, you can contact us atwaisthoop2023@gmail.com with your order numbers, names and email address.
If your return is accepted, we’ll send you instructions on how and where to send your package. Return postage will be paid by the buyer. Items sent back to us without first requesting a return will not be accepted.
30 Day Results Guarantee
In order to receive the refund, your must provide us proof in 1 of the ways listed below
1. Send us your video of you using the hoop for the 30 days time frame
2. Compile a video of you hooping for 30 days (Dates must be present in videos)
3. Email us at waisthoop2023@gmail.com
Safe & Secure Checkouts
We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected.